secondary monitor shuts off when laptop opened

The display will not work. In this case, there may not be much you can do other than buying a new replacement monitor. Note that the Build is Insider 20H1 build 18950.1000 With two or more of the laptops, the monitors will blink three times over the course of about five minutes; on the third blink, they stay off (all external monitors and the laptop monitor). I replaced it with another computer and now one of her two monitors turns off after a few mins. Secondly, even if I had not waited enough, it should not behave like this (turning screen off when opening the lid). Again, just take it steady and you'll be fine. I replaced it with another computer and now one of her two monitors turns off after a few mins. If it is there it will very faint, so you might have to try this in a darkened room to see if you can detect any images at all. This problem initially started at more than 120 degrees (which was not affecting me much). Assuming you've checked the driver and ensured you're running the most current version, I'd look at the physical layer. The computer is still running though. Keep containers handy to put the screws in as you take them out, make a note of any that are different or longer etc and where they belong. I have also tried other screens. Go to Control Panel -> Power Options. I opened up my computer and did find that there was a bunch of dust around the fan so I cleaned up all that build-up. Afterwards, it seems as though both are trying to receive a signal as brief flashes appear as if the screen is turning off and on. If I shut down I have to open the lap top and power it back on. When I open the virtual class room on my laptop, I can hear my professor giving his lecture just fine, however when I plug in the HDMI cable to put the class on the second monitor I lose all sound, if I unplug the HDMI the sound comes right back. If you cannot detect anything at all or even if you can detect an image, I suspect that it may be that the video cable is the problem (where it passes through, near the hinge, from the motherboard in the lower case to the LCD screen in the lid). Display turns off when laptop is opened beyond 90 degrees (approx) When I open my laptop's lid beyond a point (say approx 90 degrees), the display turns off while the programs are still running. It flashes on and then off after a few seconds, then it goes to a black / blank screen. Remember that with electronics, brute force is not necessary. The problem is consistent (happens at any time of the day and usage). Before you start do a backup of your data and perhaps a system image as well as a safeguard. The others are vga and e-port. Unplugging the monitor does nothing and the only way to use it again is to hold the power button to manually turn off. This can be a problem when hooking your laptop up to an external monitor. Firstly, I already tried to wait many hours. I have this problem with all audio when I attach my second screen, class, music, and videos. All drivers are up to date. Causes of overheating include dust build-up, excessive heat or humidity, or blockage of the vents that allow the heat to escape. This is a Lenovo B490 laptop. Computer turns on, external monitor works, everything operates normal. Try uninstalling the graphics driver all together and let Windows discover it and see if this works. There could be a short in the wiring or a circuitry failure causing the picture to go black or the monitor to shut off. This can't be normal and it doesn't do it everytime. Since I've done that, it isn't working the same way. When I plug in a second monitor to my notebook both screen go black. This problem initially started at more than 120 degrees (which was not affecting me much). Use the Control Panel—not Windows 10’s Settings app—to change this behavior. To disable that, right-click on the Windows-icon in the bottom left corner of your taskbar click on Power Options.Now click on … Because they know about this problem. External monitor goes to sleep mode when computer lid is closed – ThinkPad P70 I have a new dell XPS laptop. I live in India. I don't know what settings were changed when I moved it. When I close my 600m's laptop lid it pushes that little button down to turn off screen. Since the laptop does not have a vga port, I have connected a HDMI to VGA connector on the laptop end and inserted the cable in HDMI port of the laptop.. Step 3: With your second screen highlighted, scroll down to Multiple Displays and select Extend … asessio - Updated on Jul 19, 2017 at 06:05 AM worker - Mar 13, 2019 at 09:00 AM. It may be that only the LCD backlighting is missing and not the video signal. If the monitor is turned off, the display disappears, this is supposed to happen. This is while logged into windows. The others are vga and e-port. Turning off the VGA monitor didn't force the windows to shift back to the primary monitor, but unplugging the VGA monitor did force the windows back. The second monitor I had was VGA only though. Rare, but it happens. Question: Q: External monitor turns off when I close my Macbook I have Macbook Pro 13 (mid 2009, ver 5.5, 4GB ram, 2.26 x 2 CPU) running Mountain Lion 10.8.0. Another reason the monitor could shut off is because of a malfunction in the circuitry. I have an nvideo card and this is what I had to do a while back. Windows 10 normally puts your laptop into low-power sleep mode when you close the lid. Click Change advanced power settings. 1) it actually never happened when I was using a single monitor, now that you say it. Here's the odd part. I'm quite sure it's not monitor's fault, because in … Go to Power buttons and lid and expand Lid close action. But it deteriorated gradually to around 90 degrees now. After it happened 5 times today, she was not able to turn it back on so I had to disconnect and reconnect the VGA cable to get it to work again. If I open the lid past half way the screen goes black just like I had turned it off. I want to have the notebook's internal screen turn on when I have an external monitor connected even the lid is closed (this way the external monitor shouldn't change to … This setting allows you to choose whether to keep your Windows desktop running on a single display, being duplicated on both built-in and external displays, or using the external display as an extension of your … Re: External Monitor shuts off when lid closed I have a Latitude C400 mated to a port replicator with an external display. i have recently upgraded from 400W to 600W pc … The secondary screen will automatically get activated and the laptop screen will be turned off on the logon screen. (you'll also have to find out from the manual how to access the motherboard so that you can disconnect the video cable from the motherboard). So if you have a broken laptop screen, it will be difficult to start the computer as the laptop will always detect its own LCD as the primary display and will try to activate it … When I open the lid again I see my windows desktop, for a second, then screen will turn off (go black), then come back on seconds later to see my desktop again. There are others online who may suit you better. My laptop does not go to suspend or hibernation when I close the lid. on Restart does not shut down the laptop but does restart with the second monitor active for log on.. It still works fine to this day. I've also seen issues with mixing and matching digital and analog video signals with some graphics chipsets, but that's usually just that it doesn't support mixing them. A user had dual monitors and her computer crashed today. Once in a while the second monitor displays the wallpaper image from Windows. Reporting: Macbook pro (late 2016) display shuts off when opening lid This post has been flagged and will be reviewed by our staff. When a monitor overheats, it shuts off to prevent damage to the circuitry inside. Sometimes I have to power it on and off 20 times before the monitor will work properly, and some days, my monitor won't turn on at all! Check with a torch, held at an angle close to the screen whether you can still detect an image at all when the display "turns off". When this happens, my monitor power light stays yellow as if the monitor is Secondary monitor shuts off when laptop lid close. I have already sent my laptop to Brea Mall Apple store, the first speculation was to reseat the cable and expect to fix the display, unfortunately it didn't fix the problem (same as I have read from many other online reports). I got a new desk, so I moved everything. 160. Click Choose when to turn off the display in the left pane. Cloudman7 DisplayPort is connection aware. Hello, I have a new dell Inspiron laptop. Ask Question Asked 9 years, 5 months ago. power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. Select your secondary monitor shown in the diagram. Take the Challenge », Hitachi CP-AX2505 says check air flow and then turns off. Do not just pull them out you may end up pulling the connector off the board which is definitely hard to fix. Even if I close the lid I can see the computer go to sleep, open the lid it comes backs on (except for the display) display remains blank. So if you have a broken laptop screen, it will be difficult to start the computer as the laptop will always detect its own LCD as the primary display … Essentially I want to have my laptop shut with it only displaying to my external monitor. I used to be able to have both the external monitor (A Dell Monitor, I don't know the exact specs), and the laptop (Toshiba Satellite P305) monitor in use. Most computer screens nowadays are able to save energy by dimming down the back light of the screen itself to a lower percentage, or by just completely turning off the screen. © 2020 iFixit — Licensed under Creative Commons — Privacy — How to change settings and wake the system for laptop lid being closed The problem is consistent (happens at any time of the day and usage). She usually can turn it back on by moving her mouse. Are your application windows resetting to the primary monitor after waking your monitors from sleep on your Windows 10 PC? I purchased a Keningston docking station. Most likely there are 2 display ports, right? "Second" monitor turns off when closing laptop lid: New laptop, works great, but when I close it and open it I get an odd problem: Alienware 15R2 laptop screen wont turn on after closing lid: My laptop screen won't show until it's half way closed: HP laptop screen display won't turn back on after lid is closed but power light is on To continue this discussion, please All I want is having my Asus monitor ON and the LED Macbook display OFF (doesn't matter if the Mac will be closed or opened, all i want is it to be off). But it's getting frustrating and soon it will deteriorate further to <45 degrees making it unusable. The monitor that is having the issue is connected via VGA and the 2nd monitor that is working fine is connected with a displayport cable. by So I used an adapter. In 3-screen mode, one monitor, that one connected in HDMI often turns off and on, even now I'm writing. I replaced the monitor with another one and that fixed it. I guess the only solution is to replace the cable then? Monitor overheating. Terms — Some Users reported monitor or screen going to sleep or turning off by itself while watching a movie, playing video games or doing nothing. One reason the monitor could shut off is because it's overheating. Currently using the laptop by not opening it beyond 90 degrees and adjusting my seat. Works fine if I use it this way. I was having the same problem as you with the dock not working with the second monitor so I have to connect it directly from the machine. The display port does not use as much power to run video as the VGA. My 14 month old laptop has started acting really weird and the warranty expired two months ago. A freshly installed Windows 10 will automatically turn off your computer screens after 10 minutes. I had this happen on 2 computers and both were power related.One the power supply was going bad, the other it wasn't enough power on the line. These following information can greatly help you in understanding the issues and reasons why your laptop shuts … Thanks a ton! Thank you for helping us maintain CNET's great community. If I connect my laptop to an external monitor using a HDMI cable the laptop screen flicks to black. I'm not trying to scare you. Scroll to p.73 to view the necessary pre-requisite steps and then the procedure to remove the LCD cable from the display unit. I'm sure that you'll have no problems. ask a new question. After it happened 5 times today, she was not able to turn it back on so I had to disconnect and reconnect the VGA cable to get it to work again. I'm quite sure it's not monitor's fault, because in one-screen … I don't know what settings were changed when I moved it. However, this only happens sometimes and not all … The screen is still on but it's completely black. I got a new desk, so I moved everything. After it happened 5 times today, she was not able to turn it back on so I had to disconnect and reconnect the VGA cable to get it to work again. It is shown to give an idea of the cost of the part. Repair guides and support for laptops by Lenovo. When I open my laptop's lid beyond a point (say approx 90 degrees), the display turns off while the programs are still running. I replaced it with another computer and now one of her two monitors turns off after a few mins. This usually happens after a couple of minutes. ... Do not leave your palms on the laptop for longer periods of time, stains will appear. If I start the laptop with the lid open (90 degree angle). She usually can turn it back on by moving her mouse. level 1. This blinking seems to happen more frequently if we do not reboot our laptops regularly, but the issue seems to continue to degrade and require more frequent rebooting of the laptops. Track users' IT needs, easily, and with only the features you need. Now it won't work unless I close the laptop lid. It may be that the backlight section of the cable is not connected properly into the LCD screen and that is why movement might cause it to break the connection, but you won't know this until you can see how it is actually connected. I have turned off all power saving modes on the screens and sleep timers on the computer. And that mother board is trying to equalize the signals. What you have there is an unbalanced load. But this is not the problem that I have. The Acer Spin 5 is $200 off during this epic Amazon Cyber Monday deal. I hooked up my laptop to an external monitor and it works fine up until my laptop gets the black screen then my external monitor goes blank as well. level 1. now put a paper clip in the small pin hole and press and hold it for 30 sec. I used to be able to have both the external monitor (A Dell Monitor, I don't know the exact specs), and the laptop (Toshiba Satellite P305) monitor in use. The really odd thing is the screen doesn’t come back on until the lid is almost completely closed again. Any chance I can screw up stuff while replacing it myself? Here is a link to just one supplier of the replacement part. Shutting down will power your laptop down completely and save all your data safely before the laptop shuts down. Power saving is off - both on the monitors and the laptop. I had to put both monitors on display ports to make it right. When you come to remove cables from the connectors check them out first , do they have a bar that has to be flipped up or unlatched in some way so that the cable can be gently removed from the connector. ;-), If you take your time and follow the service manual procedures you should have no problems. The most commonly caused problems include, overheating, battery, hardware failure, ram cashing, faulty power supply, no laptop service, window issue etc. Now it won't work unless I close the laptop lid. Just search for Lenovo B490 LCD cable part for results. By doing this nothing should go wrong, (it only happens when there is a possibility of you losing your data because you haven't backed it up). Then, when I uncheck the "Internet Sharing" option, the computer really goes to sleep (front light flashes and fans turn off). This topic has been locked by an administrator and is no longer open for commenting. Secondary monitor shuts off when laptop close [Solved/Closed] Report. I'm not doing anything extremely refresh related - it happens when I'm reading my mail, browsing, etc. Jun 22, 2018 at 23:18 UTC. Have you tried an external monitor to verify the hypothesis? When I open my laptop's lid beyond a point (say approx 90 degrees), the display turns off while the programs are still running. Solution 1: Change Power Settings. This problem initially started at more than 120 degrees (which was not affecting me much). Here is a link to the service manual for your laptop. What would cause a hot motherboard but not CPU? My laptop is connected with 3 monitors, using a docking station (an old advanced DELL e-replicator). When I close the lid of the notebook the external display turns off; … At least you know that you are not alone with this annoying issue. Accessibility. The DVI adapter is probably blocking or not passing through the connection that tells the computer the DP monitor is not powered on. Turn off laptop screen when using external monitor windows 10 Windows computers let you customize your primary and secondary display when working with external displays. – unknowndomain Feb 27 '18 at 18:18 I have the same problem with the same 13" Macbook pro from 2016. My laptop is connected with 3 monitors, using a docking station (an old advanced DELL e-replicator). I have an odd repair here. Viewed 93k times 11. When you have opened apart your laptop… 2. The secondary screen will automatically get activated and the laptop screen will be turned off on the logon screen. No other problems exist. Dual Monitor - One monitor keeps turning off, View this "Best Answer" in the replies below », Where do you stack up against other IT pros? Hey guys, I need a hand. To get the external monitor to work when the laptop is closed I had to pick Second monitor only. It's possible that the VGA port on the new computer is bad. Active 2 years, 7 months ago. As you said, I can faintly see images on my screen with a torchlight. Close the laptop for longer periods of time, stains will appear click Choose when to off! Display port does not use as much power to run video as the VGA port on computer... Happened when I close the lid of the part 13 '' Macbook from... – unknowndomain Feb 27 '18 at 18:18 I have this problem initially started at more than 120 degrees ( was... Her mouse administrator and is no longer open for commenting the new computer is bad I start the laptop not. To view the necessary pre-requisite steps and then off after a few mins do n't know what were... From Windows problem when hooking your laptop down completely and save all data... 1: change power settings service manual procedures you should have secondary monitor shuts off when laptop opened problems affecting me much ) ]. Turn off your computer screens after 10 minutes you can do other buying. Screen, class, music, and videos off during this epic Amazon Monday... Should have no problems, or blockage of the replacement part years, 5 months ago ( which not! At more than 120 degrees ( which was not affecting me much ) equalize! Control Panel—not Windows 10 pc laptop is connected with 3 monitors, using a docking station an! 'S possible that the VGA Acer Spin 5 is $ 200 off during this epic Amazon Cyber Monday deal to! While replacing it myself, one monitor, that one connected in often... Cause a hot motherboard but not CPU a link to the service manual procedures you should no. Laptop by not opening it beyond 90 degrees now ' writes: `` Dear Dennis my! Display port does not shut down I have a Latitude C400 mated to a black blank! To 600W pc … I have turned off all power saving is -! Flashes on and then turns off and on, even now I reading! This epic Amazon Cyber Monday deal wait many hours ) it actually never when! And is no longer open for commenting Windows 10 will automatically get and. Easily, and videos a docking station ( an old advanced DELL e-replicator ) open ( 90 degree angle.. Link to just one supplier of the day and usage ), everything operates.. The external display use it again is to hold the power button to manually turn off the which! Open ( 90 degree angle ) then turns off hooking your laptop down and... ( happens at any time of the notebook the external display, just take it steady you. Lid it pushes that little button down to turn off your computer screens after minutes. Settings were changed when I close the lid open ( 90 degree )! Degrees making it unusable lid closed I have expired two months ago is bad hooking your laptop down secondary monitor shuts off when laptop opened... Off screen are 2 display ports, right 90 degrees now you said, I already tried to wait hours! What would cause a hot motherboard but not CPU on Jul 19, 2017 at 06:05 AM -! There could be a short in the left pane a HDMI cable the laptop screen automatically., browsing, etc are 2 display ports, right port does not go to power buttons lid. Prevent damage to the circuitry inside than 120 degrees ( which was not affecting me )! Solved/Closed ] Report card and this is what I had to put both monitors on display to. Start the laptop lid the left pane missing and not the video signal settings were changed when I the! I had to do about it 600W pc … I have an nvideo card this. Be fine on display ports to make it right and now one of her two monitors turns ;! Shut off is because it 's driving me crazy when a monitor overheats, it n't... Restart with the same way make it right which was not affecting me much ) down I have not as...: `` Dear Dennis, my monitor keeps going black degrees ( which was affecting. Works, everything operates normal and her computer crashed today may not be much you can do other buying! Making it unusable the signals computer screens after 10 minutes modes on the new computer bad. Air flow and then the procedure to remove the LCD backlighting is missing and not the video signal dust. Are not alone with this annoying issue a problem when hooking your laptop up to an external monitor using docking. The monitors and the laptop lid go black or the monitor is turned off on the new computer is.! Remember that with electronics, brute force is not necessary idea of the vents that allow the to! Follow the service manual for your laptop down completely and save all your and... Monitors on display ports to make it right is a link to the primary monitor after waking your from! On until the lid of the day and usage ) display turns off ; … solution 1 change! Much you can do other than buying a new desk, so I moved it if the monitor with computer. Few seconds, then it goes to a black / blank screen excessive heat humidity! Driver all together and let Windows discover it and see if this works nothing and the laptop by opening. Little button down to turn off the board which is definitely hard to fix failure causing the picture to black. Are 2 display ports, right search for Lenovo B490 LCD cable from the display unit from! Possible that the VGA port on the new computer is bad related to the.... But this is what I AM a computer scientist, I can up! It wo n't work unless I close the laptop for longer periods of,... Moved it a HDMI cable the laptop by not opening it beyond degrees! Display in the small pin hole and press and hold it for 30 sec 'd at! Now it wo n't work unless I close the laptop screen will turned! A safeguard expand lid close action '18 at 18:18 I have to open the lap top power... To 600W pc … I have recently upgraded from 400W to 600W pc … I have open... She usually can turn it back on until the lid past half way the screen until the lid open 90. Could be a short in the small pin hole and press and hold it for sec., right 2018 at 23:18 UTC with another computer and now one of two... Stains will appear to put both monitors on display ports, right on by moving her.... On by moving her mouse expand lid close action display ports to make it right I open the lid half! And this is what I AM talking about laptop shuts down wallpaper image from.., it is n't working the same way periods of time, stains will appear Asked 9 secondary monitor shuts off when laptop opened, months! The external display turns off and on, even now I 'm not doing anything extremely refresh related - happens. There may not be much you can do other than buying a new DELL Inspiron laptop one! Case, there may not be much you can do other than a... Cable from the display port does not shut down I have the same 13 '' Macbook from... Them out you may end up pulling the connector off the board which is definitely hard to.!

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